Claims Investigator

Job ID
# of Vacancies
Ramsbottom, Lancashire
External Closing Date
External Advertised Salary


A vacancy has arisen in the Central Claims Department for a Claims Investigator.



The successful candidate will be responsible for handling goods in transit claims for loss and damage in a professional & timely manner. They will also be required to complete general administration duties and various statistical reports.



  • Strong team ethic with ability to motivate and positively influence others around you
  • Highy motivated and results orientated
  • Strong Organisational skills
  • Ability to communicate at all levels
  • Good numeracy, customer account reconciliation skills and PC literacy
  • Ability to achieve monthly targets within strict deadlines
  • A highly professional approach when dealing with customers
  • Ensure that all customer disputes and dissatisfaction are dealt with efficiently in a professional, commercial and courteous way.
  • Demonstrate talent for adapting in a fast paced and changeable environment
  • Maintain strong working relationships with both customers and cross functionally.Hours are 40 per week, Monday to Friday.


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