Customer Service Representative

Job ID
2017-7125
# of Vacancies
1
Gateshead
External Closing Date
05/01/2018
External Advertised Salary
£9,500 + Bonus

Overview

Every year our teams deliver up to 150 million items through our network. Having the largest individual share of the national market and employing nearly 9,000 people in the UK there is no better time to join The People Network.

 

Our Customer Service teams are looking for positive, passionate people who know how to delivery excellent customer service.

 

Hours of work Mon – Sat 8.30am – 1.30pm(20 hours per week )

Responsibilities

As a Customer Service Representative you will be the face and voice of TNT. A confident communicator and attentive listener you'll be taking inbound calls varying from arranging the delivery and collection of freight, giving quotations and taking ownership and accountability for resolving customers queries and issues.

 

Working in our busy and pressurised Contact Centre your passion for customer service and resilience to thrive in a target orientated environment will see you succeed in this role

 

We have various opportunities within Customer Service from our Frontline, Support and Major functions with each offering a different level of customer service from taking inbound calls to looking after a portfolio of customers and pro actively notifying them of any issues.

Qualifications

If you’re a confident and energetic people person with strong attention to detail and the ability to be patient, tactful and empathetic, we would love to see you!

 

In return for your hard work and commitment you will get a competitive salary, bonus and the opportunity for real career progression and excellent training and development. Why wouldn’t you join The People Network?

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